Middletown Public Schools                                                                            No. 1053

PUBLIC COMPLAINTS ABOUT SCHOOL PERSONNEL

            Constructive criticism of the schools is welcome when it is motivated by a sincere desire to improve the quality of the education program and to equip the schools to perform their task more effectively.

            The Superintendent places trust in his/her employees and desires to support their actions in such a manner that employees are freed from unnecessary, spiteful, or negative criticism and complaints.

            Whenever a complaint is made directly to the Superintendent, it will be studied for possible solution.  The individual employee involved will be advised of the nature of the complaint and be given every opportunity for explanation, comment, and presentation of the facts as he/she sees them.

If it appears necessary, the Superintendent, the person who made the complaint, or the employee involved, may request a meeting for purposes of fuller study and decision.  Generally, all parties involved, including the school administrator, will be asked to attend such a meeting for the purposes of presenting facts, making further explanations, and clarifying the issues.  Hearsay and rumor will be discounted, as well as emotional feelings, except those directly related to the facts of the situation.

The Superintendent will conduct such meetings in as fair and just a manner as possible.

History:  1312R

Reviewed and Approved – May 18, 2000